Convivo Connect

Metering

Remote meter reading without door-to-door rounds, and leaks found sooner

Manual reading costs staff time and leaves leaks unseen until the next bill. Convivo Connect reads water, gas, heat and energy meters remotely, flags leaks, and can take over meters other makers have already installed.

Remote water meter reading dashboard with meter readings in Convivo Connect

What remote reading changes

  • No more manual rounds

    Readings arrive remotely, so field teams spend less time reading meters on site.

  • Readings you can rely on

    Regular remote readings mean fewer estimates and fewer transcription errors.

  • One platform for all meters

    Water, gas, heat and energy meters in one EU-hosted view.

  • Several utilities, one platform

    Utilities or municipalities share one platform, each with its own data.

From the meter to your billing system: we can run the whole reading service for you, and readings reach your billing system through open APIs.

Managed service

Take over existing meters and receivers

Start with the meters you already have

Diagram: meters and data coming in from the previous provider and going out to the next one

Already have meters and water meter remote reading equipment in place? We take over meters other makers have installed and read data from your existing meter receivers. Each takeover is scoped with you.

  • Keep the meters in the ground

    Meters and receivers other makers installed are taken over, not replaced.

  • Move over in steps

    Devices move from the old platform as part of an agreed migration plan.

  • You can leave, too

    When the contract ends, your data and your meters go with you. We export the data and hand over the meters, so another provider can take over.

Leak detection

Get an alert when water keeps flowing without a pause

If water keeps flowing without a pause, for example through the night, you get an alert. Unusual consumption stands out early, also between billing periods.

Water loss reduction

Leak alerts help your teams find and fix losses sooner, instead of waiting for the next reading round.

Readings can also flow in real time to the city's or the state's public data platform.

Consumption view for residents, on request

When a project needs it, we can provide a consumption view for residents or end customers. Available on request.

Illustration of a possible consumption view for residents, marked as available on request

Gas meters

Gas meters and the valve, from the same platform

Illustration: a gas meter reading with a valve switch set to open or closed

Already have gas meters? We can take over reading from the meters in place.

Read gas meters remotely, and open or close the valve from the platform, on a utility's customer meters or in your own buildings.

Heat meters

Remote heat meter reading for district heating

EU energy-efficiency rules call for installed heat meters to be remotely readable from 1 January 2027, where technically feasible and cost-effective.

Our current devices keep working as older mobile networks are switched off.

Read district-heating heat meters remotely.

Energy meters are read remotely too, in the same view as water, gas and heat.

Energy monitoring

Buy, license or subscribe

For meters, street lighting, sensors and smart-city projects, you choose: buy outright, license or subscribe.

Three ways to buy: buy outright, license or subscribe
  • Buy outright
  • License
  • Subscribe

Frequently asked questions

Do we have to replace our installed meters?

Not necessarily. We can take over meters and receivers already installed by other makers. It's scoped per project.

Does it detect leaks?

Yes. You get an alert when water keeps flowing without a pause, for example through the night.

Can we open or close a gas valve remotely?

Yes, on a utility's customer meters as well as in your own buildings. You read gas meters remotely, and open or close the valve from the platform.

Can you read heat meters?

Yes. District-heating heat meters are read remotely.

What happens if we change provider?

Your data and your meters go with you. We export the data and hand over the meters, so another provider can take over.

Can we buy the system instead of renting it?

Yes. For meters, you choose: buy outright, license or subscribe.

Can residents see their own consumption?

A resident view is available on request.

Can several utilities share one platform?

Yes. The platform is multi-tenant, and each organisation's data, users and settings stay separate.

Can readings go into our billing system or a public data platform?

Readings are available through open APIs. Data can also flow in real time to the city's or the state's public data platform.

Where is the data hosted?

In the EU.

See Convivo Connect on your own vehicles and assets

Book a demo and we'll walk through what matters to you, or tell us about your fleet or project and we'll prepare a quote. We reply within one working day.

Prefer to talk? Call +385 1 3667 666